Course School Information

If there is a complaint about an issue connected to school parents should contact the Class Teacher in the first instance as the vast majority of complaints are resolved at this stage.

Issues that are not resolved at this point need to be referred to the Headteacher. At this stage an appointment will need to be made on request. The complaint will then be discussed and thoroughly investigated before a response is provided.

If you are unhappy with the investigation or for any issues that remain unresolved you must write to the Chair of Governors who will convene the Complaints Committee of the Governing Body to investigate your complaint. This stage is final.